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Multi level, multi type users

  Features   >   Multi level, multi type users

  • Operator users – web app & configuration
    • During registration of all individual operators will be assigned a unique operator configuration to include parameters such as:
      • Division/branch assignment
      • Maximum work hours per day
      • Category and skills matrix
    • Ability to view operators’ actual and historic location on Google map
    • Ability to view operator status:
      • Free
      • Busy
      • On Pause
      • On Route
      • Off work
    • View operators tasks status:
      • Planned
      • Pending
      • Finished
      • Ongoing
  • Operator users – Smart phone and mobile application functionality
    • Configurable access to manage their own task lists
    • Operator submits continuous updates to the system:
      • Start shift
      • End shift
      • Request and find new task
      • Start task
      • Pause task
      • Continue task
      • Non access
      • Cancel task
    • Operator can:
      • Take pictures and upload/allocate these to a task/job
      • View all actual jobs/tasks by date and status
      • Update status of his jobs/tasks
      • Request variations:
        • The operator has the ability to request new variation along with photo and/or videos
        • The operator can view all opened, accepted and rejected variations
      • He can accept the task and get a Google map route navigation to the location of the task if required or…
      • He can reject the task along with a short comment which iTms admin can respond to, in real-time.
  • Customer users
    • All customers can apply for user account via a web application to be able to communicate and request services via CRM
    • After user approval the customer’s systems’ access right can be configured to requirements.
  • The system supports unlimited downstream subcontractor levels. Each level can use the system with full system functionality and visibility on scheduling, costs and sales for all subcontractor levels below them. This is unlike any other system currently on the market.
  • Suppliers
    • Will be pre-setup for their invoicing type and margin percentage
    • Allow full view expense status:
      • Unpaid expenses
      • Part paid expenses
      • Paid expenses
      • Deleted expenses
      • Full audit trail available

  • Client
    • The system allows the end client full view of invoice status:
      • Unpaid invoices
      • Part paid invoices
      • Paid invoices
      • Deleted invoices
      • Full audit trail available

  • General features
    • Ability to operate in a uniform way from the dispatchers all the way down to last subcontractor level
    • Export to Excel/Access/Pdf etc. any time from any screen/view
    • Google map locations fully integrated at all levels

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