INTEGRATED TASK MANAGEMENT SYSTEMS
iTms was designed specifically to realise huge efficiency improvements on industries with complex procedures!
From its initial inception as an in house tool for many years, iTms is now fully integrated and can manage the entire maintenance process, from initial fault report to final invoice in one transparent auditable process flow.
The system is web based, providing attractive entry costs and very competitive incremental costs with infinite scalability.
iTms is user friendly but can efficiently manage the service delivery (including diagnosis, dispatching, routing with optimised productivity and effective cost control).
Every job is permanently saved along with all its data and together with the ability to set any alerts, the system can function as a comprehensive CRM system.
Access to every individual divisional work stream, price schedule, user activity, task category, operator skill and taks assignment makes for infinite transparency
Ability to create bespoke dashboards at any level showing any system metric
Variations cause delays and cost increases. As it is able to deal with these in real-time, delays and costs are minimised
As the system logs every cost against each job and schedule, a complete picture can be built up and displayed real-time, as well as be forecasted using configurable assumptions for individual tasks
Save time and expense with fully user-configurable reports, and share real-time results online with clients and colleagues
Real time, multi user, multi-project access to individual divisions and/or subdivisions based on unique user access privileges
The system allows images and videos to be allocated to a task as explanation of and issue or evidence that a task has been completed.
The system is fully integrated with Google maps and will allow the user to allocate a location to every task. It also updates user locations in real-time.
The system is cloud based which means instant access from anywhere and never losing data.
The system is fully configurable to any user or service and the settings menu which drives the system is easy to understand and configure.
The system can interface with any mobile device and communicate via text, email, phone, and through the dedicated app 100% of the functionality it is accessed and used.
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